# FAQ ## Frequently Asked Questions With over 35 years of expertise in developing advanced single- and two-phase liquid cooling solutions, we are uniquely positioned to meet your project and thermal management needs. Our innovative [MikroMatrix™](/learn/performance.html) technology, collaborative engineering approach, and Jabil's global manufacturing capabilities set us apart. This powerful combination enables us to deliver high-precision thermal solutions at scale that perform in the most demanding environments and provide our customers with a clear competitive advantage. We are dedicated to empowering customers to develop advanced liquid cooling systems for a wide range of industries. Our expertise spans hyperscale data centers, high-performance computing (HPC), semiconductor manufacturing, and original equipment manufacturers (OEMs) in semiconductor testing, power electronics, and laser applications. Additionally, we collaborate with system designers in the automotive, medical, and renewable energy sectors. By addressing the unique heat-density challenges in each ecosystem, we deliver precision-engineered solutions that maximize performance for critical applications while ensuring energy efficiency and thermal reliability. Yes, Mikros Technologies partners strategically with hyperscalers and leading computing clients to deliver advanced thermal management solutions for XPUs, GPUs, CPUs, ASICs, and a broad range of power components powering next-generation compute platforms. Our precision-engineered cold plate solutions are designed to support dense, rack-scale architectures with unmatched cooling performance and reliability. We enable the most demanding workloads, including artificial intelligence (AI), machine learning (ML), high-performance computing (HPC), and edge computing, by ensuring optimal thermal efficiency at scale. Through our global manufacturing partnership with Jabil, we provide full scalability to meet the high-volume requirements of the largest data center deployments. Absolutely. We specialize in collaborating with customers during their exploratory and pilot phases. Our expertise empowers your team to validate liquid cooling in existing hardware setups successfully and to experiment with custom cold plate configurations, paving the way for a seamless transition to full-scale production. In most cases, yes. Our cold plate designs are customized to fit your specific server or device's form factor. Depending on your thermal requirements, fluid routing, and mechanical constraints, we provide tailored solutions that can easily replace existing units or engineer a completely new solution. Yes. We specialize in developing advanced cooling solutions that seamlessly integrate with your current air- or hybrid-cooled environments. Our offerings include expert support for cold plate retrofits, ensuring compatibility with the coolant distribution unit (CDU) interface, and tailored mechanical adaptations designed explicitly for your legacy infrastructure. Start by contacting our team via the [Contact Us](/company/contact-us.html) form on this website. We will follow up to schedule a technical discovery call. We can discuss your project and thermal management objectives and explore options for sample units, simulations, and prototype development. Yes, we provide complete product lifecycle support, including installation and test assistance, expert post-installation troubleshooting, and long-term reliability testing, guaranteeing your cooling infrastructure operates at peak performance in the field. Every computing deployment is unique, and our solutions can be tailored to meet your overall system cooling requirements from chip-to-chiller. We offer full-stack thermal customization, including microchannel architecture, cold plate manifolds and layout, and rack manifold interface. These are optimized to your specific chip designs, server configurations, temperature, flow and pressure drop constraints, and total cost of ownership (TCO) targets. We take the protection of intellectual property very seriously. We execute robust NDAs and custom partnership agreements that define IP ownership, joint development rights, and usage limitations, ensuring your proprietary data remains protected. Yes. Mikros Technologies specializes in collaborative product development for hyperscale applications. We partner closely with your engineering, procurement, and operations teams to design liquid cooling solutions that meet exact performance, reliability, and integration requirements at scale. If interested, we also welcome opportunities to co-brand and market effectively for mutual benefit. DFM is fundamental to our cold plate development process. From the start, we design solutions that deliver best-in-class performance and manufacturability at scale. Our U.S.-based new product introduction (NPI) facility minimizes transition risk and is optimized for pilot and medium-volume production runs. Absolutely. We focus on aligning strategically with our customers' technology roadmaps, whether that involves increasing the heat flux cooling densities of our cold plate designs, transitioning to two-phase or immersion cooling, or integrating with component-specific, hybrid, or broader system cooling architectures. We are focused on delivering exceptional technical support throughout your liquid cooling development journey. Our comprehensive services include in-depth technical collaboration, access to shared simulation data, advanced performance modeling, thorough thermal validation, iterative prototype development and refinement, testing, and installation support. With our dedicated team of thermal and mechanical engineers by your side, you will receive the insights and guidance necessary for successful thermal management integration---from the initial concept to deployment and scalable production---ensuring your liquid cooling solution excels throughout your system's lifecycle. We are agile. Our streamlined approach allows us to seamlessly transition from design approval to pilot production in as little as 12 to 16 weeks, depending on project complexity. Our efficient, lean manufacturing process allows for rapid transition to scaled manufacturing at low-cost, high-volume sites, ensuring your projects succeed at scale and on schedule. We adopt a flexible approach when working with customers. Although we specialize in high-volume production, we prioritize collaboration during crucial stages such as research, development, and pilot testing. We aim to establish lasting [partnerships](/solutions.html) that create long-term value for both companies. This strategic [acquisition](/company/press-releases/jabil-acquisition.html) enables Mikros Technologies to serve more customers and address the increasing demand from hyperscale data centers and advanced electronics manufacturers. By leveraging Jabil's vast global footprint, robust supply chain, manufacturing expertise, and established customer relationships, we can now provide high-performance thermal management solutions at scale. Our position as a Jabil company only reinforces Mikros Technologies' focus on innovation, quality, and responsiveness. We will continue to provide customers with exceptional support and deliver competitive advantages through our precision-engineered liquid cooling solutions, now enhanced by world-class production capabilities and global delivery efficiency. Mikros Technologies is a registered ISO 9001:2015 organization. We utilize comprehensive in-house inspections, thermal product validations, including leak, flow, and thermal testing, internal business systems audits, and continuous improvement initiatives to ensure we consistently deliver high-quality products to our valued customers. Every design begins with 1-dimensional modeling and simulation, followed by computational fluid dynamics (CFD) analysis using parameters derived from empirical testing in our thermal lab. Prototypes undergo validation testing for leaks using helium mass spectrometry and flow testing to confirm full cold plate functionality and accurate pressure drop estimates. Thermal performance is evaluated for our [MikroMatrix™](/learn/performance.html) flow regimes and, when required, using thermal test vehicles and customer systems. Additionally, we support customers with on-site system-level testing as needed. Absolutely. For prototype testing and pilot production, we provide comprehensive documentation packages that include detailed performance reports. In collaboration with the global [Jabil](http://www.jabil.com/industries/data-center/data-center-infrastructure.html) organization, we utilize SAP as our enterprise resource planning (ERP) platform. SAP enables robust documentation capabilities, including material certifications and lot-level traceability when required. These features ensure complete transparency and maintain confidence in product integrity and system reliability. We take pride in the quality of our products, and we stand behind them. If a unit fails to meet the agreed-upon specifications, you can choose between repair, replacement, or a refund based on the contract terms and system metrics. ### Contact us We can help you address your thermal management challenges. [Let’s Connect](/company/contact-us.html) ### Work with Us We partner directly with your engineering team, supply chain, and senior management to drive your business success. [Learn More](/solutions.html) ### Trade Shows You can connect with our team and technologies at in-person events. [Show Schedule](/learn/trade-shows-schedule.html)